It started with the tech standing me up twice before he ever arrived to install my DSL. Since then I have been on the phone at least 9 hours because of screw ups and reps ordering products that I did not want so they could make money at my expense. You can't get a Supervisor so you can never get ...
I am bundles with DirecTV and Qwest, and ever since the first month have had problems with billing charges being mixed up, inaccurate, and false. The bill for DirecTV can only be paid thru Qwest, and its different from the bill on the DirecTV billing from their website. Thats not even the biggest ...
Beware the Qwest wireless service! I tried thier wireless plan, found it lacking, and found another carrier FAR more to my satisfaction. When I requested return labels to return the phones per the 30 day "trial" period, I was told they would be shipped. I called back multiple times in the ...
In Dec. called Qwest and talked to very "nice" agent, "Candice." She gave me her email at [email protected], hoping we'd opt to buy a family cell phone plan. During phone conversation, told her Qwest upped the fee on my DSL, was supposed to be $26 a month for DSL with MSN email, ...
Qwest has got to be the worst comapny in america, dealing with them is like banging your head against the wall. To make a long story short, i have on my desk right now 6 bills from qwest for the same phone number and they are all different amounts $ due. I have called qwest on three seaparate ...
When I received my bill from quest it had the charge of $16.01 that I did not request. I do not know what it is for and I could not reach them last night to check it out. I will go to the bank Monday morning and request they not pay the bill when it comes in as I have it listed as automatic payment ...