They are tring to charge me for a number I never had, and are attaching this number to an address that is totally out of the area for the prefix on the number to an address I lived at 6 years ago!!! They never contacted me for this "Outstanding bill" nor put it on my credit report, and ...
After getting Msn internet a gift from my wife for my birthday in I started noticing huge bills from Qwest.$ 225.00 per month!!! They error disconnected me, made me wait two whole months before re-provisioning my line, and then lied about it. Qwest and Msn was the biggest fu*#d-up marrige of two ...
I signed up for Qwest DSL and found to my amazement that there is NO Customer Support. Unfortunately, they are the only DSL providers in my area. I have been on the phone all evening, 6 hours, trying to get a hold of their technical department. It does not exist. Before you sign up for DSL check ...
It is completely mind boggling what piss-poor customer service Qwest has in some areas and how wonderful others can be. Please forgive me if I ramble on here but this was a mess with Qwest from the word go. We had a rather high phone bill for the month of October. Wasn't a great surprise ...
I am sitting at my desk, and no one is around. I am scribbling this on a notepad as I wait for other departments, I'll type it when I get home. I am surrounded by motivational posters with smiling co workers, charts showing who is selling more than whom, and occasionally interrupted by the liars ...
I have been a Qwest customer for about 5 years now. The past 3 years have been a total nightmare. For the past two years, I have been on the phone with Qwest once a month over my phone bills. I never really had a problem with U.S. West, but as soon as the company became Qwest, it's been pure hell. ...