All I can say is these people are the worse people. If you want money out of people, talking to a person they way that they do doesn’t get the money to them any earlier. These people deserve to be put out of business... People are going thru hard times & they stress people to the limit, there ...
Two weeks ago, I went to the Qwest website to place an order to transfer my phone and broadband Internet service to a new apartment. At that time, I was asked to give them a shipping address for an MSN signup disk (which I didn't need because I already had Qwest/MSN Internet service). Since I ...
My letter to Teresa Taylor: Teresa Taylor VP/CEO Qwest Teresa: I am asking for your help on a billing issue I am having. Here is my experience with the billing dept: 1. Called three times and asked to speak with a supervisor, told that they are busy at meetings and I would get a call back. I never ...
So this is what is basically going on. My roommate and I decided to get cable and internet in our new apartment. We herd some bad stuff about Comcast so we decided to go threw Qwest. On Monday we gave them a call and talked to one of their people, the woman was having a Monday her words exactly. We ...
When i fisrt called them i told them i just wanted home phones services with out anything else added and broad band, they said my bill would be about 60 or 70 a month.. They put services i didint order and sent me 2 xtra modems and said i purchase'ed them and also set me up with a contrac with them ...
A new satellite tv customer to Qwest, regardless of their credit raiting, can be required to give a deposit for service—up to ninety dollars. Qwest customer service representatives claimed they didn't have any record of a deposit I foolishly provided them with, forwarded my calls to other service ...