I have had major problems with Qwest phone service since last year Sept. I have saved all the outrageous bills they have sent me for services I never had, and other garbage they decided to charge me for. I contacted BBB, months ago, they passed the buck to the BBB in Qwest's area. In the mean time, ...
The telephone company puts things on the phone without asking, they don't take things off when asked to. They charge for things that are not there and when asked about it they say it's certain taxes. They disconnect the phones then 2 days later sed out a notice that if I don't get ahold of them to ...
My husband and I just recently moved into a new apartment complex that is not serviced by our former phone company, and we were forced to sign up with Qwest for our local phone service. I called Qwest approximately 3 to 4 weeks before our move, and they set up a winback account for our phone ...
Qwest (formerly US West) took money from my checking account without my approval. I was behind on my phone bill, so I called them to do a payment over the phone, which was done no problem. But they told me that I needed to give them an additional $200.00 for a deposit. They were told that I didn't ...
I too have had my fun with Qwest the telephone company. I had called in to get internet set up with my computer. I called up, got a nice girl who took a user name and password from me, then told me that if I waited a few hours I could call up MSN and they would have my details and I could set up a ...
Two months ago we decided to get wireless service since my husband drives 60 miles to work every day each way and we would like to call each other. I called QWEST. When I talked to the salesman I specifically told him where my husband worked because we did not want to have roaming charges, and if ...