Direct TV installation was scheduled for May 4 at 8 am. The technician showed up on time. After discussing the dish location, the technician started complaining that my house was difficult. He proceeded to mount the dish and run cables with very little attempt to conceal them. The worst is how they ...
I have been misled and lied to by Direct TV. I was told I would be getting service for a said amount of money, but they charged me twice as much. I called their customer service and was told it was not their problem and I was stuck with their service for two years. If I cancelled, they would charge ...
I've been a Direct TV customer for 10 years, and our box died. The CSR was courteous and helpful as we went through the troubleshooting steps ("yes, it's plugged in," etc.). After determining that the box was indeed "dead," he said they would FedEx out a new one for only $20 ...
After nearly two years with this company, I was ready to move. In order to get my ducks in a row, I called ahead of time to see what I should do. I was navigating the phone tree when I realized that the best category for my question was the cancellation people, so I eventually spoke to one of them. ...
DirecTV sold me a program for 44.98 a month. Within two weeks I had a bill for 67.98, another saying I owed nothing because of an error, and then another saying I owed 146.95. I canceled after paying the first 67.98 and now have a bill for 477.94, a total of 545.92 for 2 1/2 weeks of service. They ...
I have been a customer of DirecTV for the last 3 months and I have had such a bad experience so far. They got me a deal for 39.99, and they always send me a bill for 60.00. I am so sick and tired of calling them every time I receive the bill. The person assures me that he or she will make a note in ...