DIRECTV kept charging my credit card even though I was no longer a customer and had repeatedly asked to have my credit card data removed from their files (and was told it had been). No matter who you talk with, they do not give straightforward answers to simple questions like, "Please tell me ...
Here is some of the fun we have had in the two months we have had Directv: 1. One of the channels clearly shown on the web page for the package we chose was not actually included. The only way to get it was to sign up for Sports Pack at $12.00 per month. I contacted Directv and sent them a copy of ...
On Mar. 17 DTV shut the service off. The billing date was the 22nd. We paid by electronic check the required lost payment at that time. We lowered the package to 29.00 a month for the next month but never got to pay. Direct TV had shut off the service. They then demanded the broken contract fees of ...
Direct TV installation was scheduled for May 4 at 8 am. The technician showed up on time. After discussing the dish location, the technician started complaining that my house was difficult. He proceeded to mount the dish and run cables with very little attempt to conceal them. The worst is how they ...
I have been misled and lied to by Direct TV. I was told I would be getting service for a said amount of money, but they charged me twice as much. I called their customer service and was told it was not their problem and I was stuck with their service for two years. If I cancelled, they would charge ...
I've been a Direct TV customer for 10 years, and our box died. The CSR was courteous and helpful as we went through the troubleshooting steps ("yes, it's plugged in," etc.). After determining that the box was indeed "dead," he said they would FedEx out a new one for only $20 ...