I had relocated to GA, and in the process I ordered direct TV. I only authorized 19.99 to be charged to my debit card for shipping of the equipment. They said we were approved and that is all we had to pay to get started. That was not true. I cancelled the service even before they were supposed to ...
I cannot receive local channels due to spring tree growth in my region. Before installation I asked if a site discovery would be necessary and was told it was not. I asked how long the contract was and was told one year. It is 2 years. I asked if I could cancel the subscription if, for some reason, ...
DirecTV customer service and billing need better customer skills. They do not contact you about your bill. Instead they just shut your service off, and then you have to pay a reconnect fee before they restore your services. If you have already paid the bill and they disconnect your services, they ...
If I had been told up front about losing my local stations, and that I cannot get recovery kits until after the service is cancelled, I would not have had to speak to 5 different people. I called to ask that my account be closed on June 20th. I'm moving out of state and not taking DirecTV service ...
I have been a Direct TV customer for 7 months. I cannot use an HDMI cable because Direct TV is still "working with" HDMI cable manufacturers so that the equipment will work with all cables. I was told this 5 months ago. ABC has always had periodic break-up at my home in Oregon. Last week ...
I ordered service with a DVR to record programs. I never got the DVR, and one of the standard receivers has never worked. When I call to get these problems fixed, they try to sign me up for an additional two-year commitment and tell me they are saving me money! I will never deal with this company ...