Had a rude awakening today. At the Compton, California Best Buy store I wanted to buy a DIRECTV satellite receiver of my own. The saleperson inform me that even if I purchased the receiver it would still be leased from DIRECTV. And it said so right on the box. That mean you will be paying for that ...
Over a year ago the DIRECTV installation was done improperly. I filed a complaint and have never heard a word back from DIRECTV. I have called twice and received the run-around twice. I am prepared to file a complaint with the FCC, BBB, and "Call Curtis" (the local TV news customer ...
After being a loyal customer for 5 years, I decided to change my television provider. I rang DirecTV on January 2 to cancel my order and spoke to a representative for 20 minutes as she attempted to change my mind. At the end of the conversation I told the agent that I was very please for the past 5 ...
I'd been a Directv client for 6 years after I requested to become improved to some HD Radio. They sent me a recipient. After I attempted for connecting the recipient a note sprang on the display informing me to contact customer support. After I did they advised me that I required a brand new meal, ...
I named to DirecTV to confirm strategy pricing and after accepting on the discount I decided to register. Fourteen days later I obtain a notice declaring that I'll not get a discount and that I will soon be billed a $50 distinction (I acquired this notice once they mounted the gear and closed the ...
I have been a customer of Direct TV since 1997. I upgraded to the HD Receiver last year, and it has never worked properly: freezing for seconds, minutes, or until I eventually reset it or call DTV to troubleshoot. I've spent hours on hold, been charged for a technician visit which did not remedy ...