I have two major complaints. My bill was turned over to collections after they told me they would give me another week to pay it. Now I have to pay in full, and I am on disability. The bill that was put in collections includes a sports package that I asked to have removed back in January, as we do ...
Liars, bad equipment, contracts, horrible customer service. What else is there to say? Oh yeah, they are thieves too. A sales rep lied and offered nine months of discounted service. She didn't have the authority to do so, and DirecTV would not honor the original offer. After 20 phone calls and ...
I have been a premium customer of Direct TV for over 4 years. In that time, I have never been late on a bill. Last October I began using their high definition equipment. I began having reception problems that prevented me from watching most satellite programs. Their local maintenance team, Aerosat, ...
Direct TV lied. They promised ("You get $50. They get $50."), but they lied. Instead, they wanted to credit my account and my friend's account. My friend does not have Direct, so they told me I would get both $50 amounts. My bill was supposed to be $19.99 for 10 months, $29.99 for 2 ...
I noticed on 4/18/08 that I had a collection account on Experian Credit Bureau from DIRECTV in the amount of $166.00. After contacting DIRECTV, I was told that my old account at my previous address had been reactivated after 3 months, without my knowledge or consent. Prior to moving, on 7/23/07, I ...
I had DirecTV for 6 years. The reason I cancelled is their High Definition scam. I received what were called 80 channels. Without notice, they turned a bunch of them (the popular ones) into pay channels. They told me they had posted it on their website. I told them I am never on the website and ...