I have been a loyal DirecTV customer for 4 years. Two weeks ago I decided to switch to another company because DirecTV was getting too expensive. I honored all the agreements that I signed for the time I was a customer. I had a box fail on me in February of this year, and they sent me a ...
I upgraded my standard service to HD in April. The tech came to install it, and it was working fine. He told us that when the leaves came out on the trees we would probably have to cut a tree down to improve our reception. The leaves came out and we lost HD, so we cut the tree down with no ...
DirecTV breaks laws all the time. My experience with this company is ongoing, and I have filed complaints with the Better Business Bureau (DirecTV lied to them), Consumer Affairs and the FCC, and coming soon: state and federal courts. I see a "60 Minutes" special in the future. Please, ...
In September I ordered DirecTV service from their website. I ordered 4 HD cable boxes that were supposedly needed. They came and installed a massive dish on the side of my house and dropped off 4 boxes. After a day I noticed that the HD channel quality was horrible and not crisp. I tried adjusting ...
I had DirecTV installed on 12/12/07 and was told by my salesman, when I placed the order, that I would receive a Redemption Form for the free DVD player. After making 3 calls, I finally received the form on 1/19/08. The bottom of the form stated "must be postmarked by 12/31/07," so I ...
I have been trying to get DirecTV to take responsibility for the installer (their subcontractor wearing a DTV shirt) who installed at my home on 3/5/08. He charged his cordless drill on my workbench next to mine. When he completed the job and left, I could no longer find my drill. I contacted DTV ...