Direct TV is horrid! Beware! For the last several years I have had Comcast cable TV. Anytime there was a problem, a service man arrived promptly and a quick, free, friendly fix occurred. About 4 months ago my girlfriend and I moved in together, and she decided to go with garbage Direct TV. What an ...
Basically the same thing happened to me. I had a two-year contract. Reception on my new plasma TV was always marginal at best with Direct TV service. I now have cable service and it is fine. After 13 months of complaining and many wasted hours of written and phone contacts with Direct TV customer ...
Horrible customer service. 2 of my 4 receivers don't work, and they were used when I got them. Now they tell me I have to pay 79.99 for a tech to come out. I told them to just cancel my service. They said I have a contract for another year and I will be charged 20.00 for each receiver... each ...
Beware when doing business with this company! I was a loyal customer to Directv until they locked me into a contract without my knowledge. Yes, that is right, without my consent or knowledge. My service started in January. I liked the idea of owning the equipment and having no commitments. The ...
On 4/15/07 I purchased an HDTV at Best Buy, and the salesperson said they were having a promo on Direct-TV. I explained I was already a Directv customer. The sales rep said I could just buy the HD service and add it to my existing service, and that Best Buy would do it as part of my installation. I ...
Directv service did not work properly. After 2 service calls and the problem remained, I canceled. Directv sent me a $282 cancellation charge. I refused to pay, and they sent me to collections. I filed a complaint with my attorney general's office, and the cancellation charges were dropped!! ...