In September I ordered DirecTV service from their website. I ordered 4 HD cable boxes that were supposedly needed. They came and installed a massive dish on the side of my house and dropped off 4 boxes. After a day I noticed that the HD channel quality was horrible and not crisp. I tried adjusting ...
I had DirecTV installed on 12/12/07 and was told by my salesman, when I placed the order, that I would receive a Redemption Form for the free DVD player. After making 3 calls, I finally received the form on 1/19/08. The bottom of the form stated "must be postmarked by 12/31/07," so I ...
I have been trying to get DirecTV to take responsibility for the installer (their subcontractor wearing a DTV shirt) who installed at my home on 3/5/08. He charged his cordless drill on my workbench next to mine. When he completed the job and left, I could no longer find my drill. I contacted DTV ...
I called in to cancel our DirecTV service in March. The account rep told me I should place the account on suspension instead of cancelling it, and she told me that I would have to call in to start the service up again if I desired. We have never called in to start service up again and, in fact, ...
Last spring I ordered DirecTV's "MLS Direct Kick" so my husband and son could watch all of the LA Galaxy's matches. This is a combination package done with Qwest, with which I have everything bundled. I ordered the MLS package from DirecTV.com. When we could not get the Galaxy's home ...
I moved from cable to Direct TV in December. Their ad promised a free DVD player, a free 1yr protection plan, some free premium channels for 3 months and an HDDVR receiver. I mailed in all the required paperwork and made many phone calls about the free DVD player. At first they denied that such a ...