I have been a customer of DirecTV for the last 3 months and I have had such a bad experience so far. They got me a deal for 39.99, and they always send me a bill for 60.00. I am so sick and tired of calling them every time I receive the bill. The person assures me that he or she will make a note in their system and make sure the right bill will be issued in the future, but that doesn't seem to happen. Their customer support people lack the ability to resolve a minor issue like this.
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