I was reading another complaint about this company with similar problems. Never ever do business with DirecTV. They stole $475.00 from me. They hired Allied Interstate to collect the money. I had to call these people month after month to fix my billing. Nothing ever got done, so I finally stopped ...
My bills are sometimes paid through my aunt's account or my grandmother's account as one-time payments. DirecTV posted an unauthorized final payment to my aunt's account, which caused an overdraft on her account. There is no dispute about the final bill, just the way it was handled by DirecTV. I ...
I was invited back to DirecTV with a special offer: lots of channels and free movies for $39.99 per month for a year. All I had to do was download the "form," mail it in, and I'd be all set. I spent 3 months making phone calls and sending emails, and no one at DirecTV was able to produce ...
Okay, so not all companies are perfect. In fact, NONE are. DirecTV makes mistakes, that much is true. But honestly, I am sick of hearing "DirecTV stole from me." That is nonsense! You get a copy of the customer agreement when you start up. Read it! It is not DirecTV's responsibility if ...
Here's my DirecTV nightmare. I signed up in February through DirecTech, an MDU (Multi-Dwelling Unit) installer and reseller for DirecTV. Since we live in a condominium complex, we needed to go through the MDU people. DirecTV and Cincinnati Bell work together to combat the cable companies, and they ...
Ellen Filipiak Senior Vice President, Customer Service As a follow-up to my e-mail of 11-29-07, I first of all want to thank you for the prompt response from Shauna (sp?) from your office, via a phone call from her that same day. After a good deal of deliberation, however, I still believe we have a ...