After nearly two years with this company, I was ready to move. In order to get my ducks in a row, I called ahead of time to see what I should do. I was navigating the phone tree when I realized that the best category for my question was the cancellation people, so I eventually spoke to one of them. ...
DirecTV sold me a program for 44.98 a month. Within two weeks I had a bill for 67.98, another saying I owed nothing because of an error, and then another saying I owed 146.95. I canceled after paying the first 67.98 and now have a bill for 477.94, a total of 545.92 for 2 1/2 weeks of service. They ...
I have been a customer of DirecTV for the last 3 months and I have had such a bad experience so far. They got me a deal for 39.99, and they always send me a bill for 60.00. I am so sick and tired of calling them every time I receive the bill. The person assures me that he or she will make a note in ...
I was reading another complaint about this company with similar problems. Never ever do business with DirecTV. They stole $475.00 from me. They hired Allied Interstate to collect the money. I had to call these people month after month to fix my billing. Nothing ever got done, so I finally stopped ...
My bills are sometimes paid through my aunt's account or my grandmother's account as one-time payments. DirecTV posted an unauthorized final payment to my aunt's account, which caused an overdraft on her account. There is no dispute about the final bill, just the way it was handled by DirecTV. I ...
I was invited back to DirecTV with a special offer: lots of channels and free movies for $39.99 per month for a year. All I had to do was download the "form," mail it in, and I'd be all set. I spent 3 months making phone calls and sending emails, and no one at DirecTV was able to produce ...