» TV & Radio » Complaint / Review: DirecTV - Unauthorized billing. #302431

Complaint / Review
Unauthorized billing

DIRECTV kept charging my credit card even though I was no longer a customer, even though I repeatedly asked to have my credit card data removed from their files, (and was told it had been).

No matter who you talk with, they do not give straightforward answers to simple questions like, "Please tell me all charges to my account over the past 3 months." - and these 3 months were AFTER I had moved out-of-state and was NO LONGER a CUSTOMER.

All I've been trying to do is get a refund for the money they charged to my account after they shut down my account - - and they won't do it.

At this point, I have no idea what recourse is available to me.

Once an account is cancelled, NO company should have the right to KEEP my credit card info HOSTAGE.

Offender: DirecTV

Country: USA

Category: TV & Radio


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