I recently had to cancel my Directv account. I sold my house and moved into a rental house. I transferred my Directv to this rental in November. I had been a loyal customer since 2005. Once we moved into the rental, I found out that the landlord's house was going to foreclosure and we had to move ...
I entered into a two-year agreement with DirecTV, and after 20 months the DVR became defective and needed to be replaced. DirecTV sent a replacement. After a total of 27 months I cancelled my service and got charged over $204 for an early termination. DirecTV automatically renewed my contract when ...
With DirecTV I was overbilled, and charged for "free" services, with the credit to back them out not issued until the following month. The billing was needlessly complicated, which seemed meant to confuse and hide the real cost. I dealt with scripted customer service from India, and TV ...
I had relocated to GA, and in the process I ordered direct TV. I only authorized 19.99 to be charged to my debit card for shipping of the equipment. They said we were approved and that is all we had to pay to get started. That was not true. I cancelled the service even before they were supposed to ...
I cannot receive local channels due to spring tree growth in my region. Before installation I asked if a site discovery would be necessary and was told it was not. I asked how long the contract was and was told one year. It is 2 years. I asked if I could cancel the subscription if, for some reason, ...
DirecTV customer service and billing need better customer skills. They do not contact you about your bill. Instead they just shut your service off, and then you have to pay a reconnect fee before they restore your services. If you have already paid the bill and they disconnect your services, they ...