As of now, they will not refund the $311 that they took out of my account without authorization. We have been DirecTV customers for over 10 years... That means nothing. I think they train their customer service people to not care. I have spoken to about 35 people, and I cannot believe that they can ...
I cannot order pay per view movies through my TV, and when I buy through the internet it tells me I have not purchased this movie and cannot watch it. Every time I call their "Customer Service" (which is in a whole different country), I repeat the same story five times and receive the ...
Saturday night, with 12 laps to go in the Nationwide Nascar series, the ESPN2 channel stopped broadcasting and all I got was the DirecTV logo. Fifteen minutes later it came back on with car 88 in victory circle. He was in 3rd place with 12 laps to go. DirecTV failed to provide me with the exciting ...
The City of Los Angeles has brought a lawsuit against Times-Warner for not providing services to subscribers. I am writing to tell you of another 'bait-and-switch' that DirecTV is attempting to pull against my mother, an elderly San Pedro resident. She switched from Dish Network almost two months ...
DirecTV is a national consumer rip-off retailer. They offer great deals, take your $200 immediately and say a contract was agreed to verbally, which was an outright lie. Nothing was agreed to unless their service and installation was approved by me. One day later they took another $100 of ...
We cancelled our service in September, and a friendly customer service rep said, "We can suspend your service for 6 months just in case you decide to use us again." "There would be no installation fees this way." Wow, great idea... wrong. About 8 months later, surprise: a big ...