When I signed up with DirecTV, I had had Dish Network for over 3 years and was looking for a change. I was made to feel like DirecTV was a better fit because they advertised a better package of over 500 channels, and the salesperson made you feel like you had so many channels at your fingertips. ...
My mother signed up for DirecTV through a Verizon bundling package. After the installation she could not use the remote and had no use of her TV. I wrote to DirecTV and called Verizon for help and got none. They charged her a $269.70 early disconnect fee. This is a copy of my letter to DirecTV: ...
DirecTV is the most crooked company. Their customer service department makes promises that they do not keep, and when you call to follow up, they say that there is "nothing documented in your file"! They do not honor their own representatives' promises to their customers. So all the ...
This sounds like a problem a lot of people are having. One of my boxes stopped working, so we contacted DirecTV. We had been customers for about 5 years. They came out and replaced the old box with a new one. I thought that was it until I went bargain shopping and found a better deal that DirecTV ...
We got DirecTV last year. They did not tell us it was for 2 years, I never signed anything, and they did not tell us we would not get network channels, let alone local. They continually messed up the billing. Finally, in September, 5 months later, we cancelled. I went through a myriad of problems ...
They told me my bill would be about 53.00 per month for the basic package. When I got my first bill it was 78.00. They had charges for receivers and miscellaneous items. I called and told them to disconnect because they lied about the price. Then they offered me 38.00 per month. I told them I was ...