This sounds like a problem a lot of people are having. One of my boxes stopped working, so we contacted DirecTV. We had been customers for about 5 years. They came out and replaced the old box with a new one. I thought that was it until I went bargain shopping and found a better deal that DirecTV ...
We got DirecTV last year. They did not tell us it was for 2 years, I never signed anything, and they did not tell us we would not get network channels, let alone local. They continually messed up the billing. Finally, in September, 5 months later, we cancelled. I went through a myriad of problems ...
They told me my bill would be about 53.00 per month for the basic package. When I got my first bill it was 78.00. They had charges for receivers and miscellaneous items. I called and told them to disconnect because they lied about the price. Then they offered me 38.00 per month. I told them I was ...
As of now, they will not refund the $311 that they took out of my account without authorization. We have been DirecTV customers for over 10 years... That means nothing. I think they train their customer service people to not care. I have spoken to about 35 people, and I cannot believe that they can ...
I cannot order pay per view movies through my TV, and when I buy through the internet it tells me I have not purchased this movie and cannot watch it. Every time I call their "Customer Service" (which is in a whole different country), I repeat the same story five times and receive the ...
Saturday night, with 12 laps to go in the Nationwide Nascar series, the ESPN2 channel stopped broadcasting and all I got was the DirecTV logo. Fifteen minutes later it came back on with car 88 in victory circle. He was in 3rd place with 12 laps to go. DirecTV failed to provide me with the exciting ...