Trying to get emergency service is a joke. I cut my neighbor's Directv line while mowing. I called to arrange someone to fix it, and what a joke: it is 6 days before they will come out. Meanwhile my 76 year old neighbor has no cable and it's my fault. So what do you do? I say call the competitor ...
I see that I am not alone in the deception of Directv. Before I tell my story, I hope that all who have been scammed are trying to fight, maybe by joining a class action lawsuit. I was with Directv for a little over a year after leaving Comcast, a big mistake. It was like leaving a good boyfriend ...
I have been a DirecTV subscriber for a few years now, and the service, picture and programming are all great. What really separates it for me, though, is that whenever I have a problem, which is not that often, the customer service people are quick on the phone, courteous and really follow up. The ...
It started when I took advantage of a promotion to purchase a Tivo box for my current Directv account. They tell you that you are buying it and it will only cost $99.00 for an additional Tivo box. I believed that I was purchasing the Tivo boxes because the sales rep said I would own it. A year ...
I made the mistake of switching from Dish to DirecTV because of their HDTV upgrade sale. To make a long story short, the installers were not able to install the receiver because my landlord would not give permission for them to install it on the roof. I opted for the original service. I contacted ...
We had DTV with the insurance plan. The Phillips DVR worked well for 3 years. We moved and took the "easy moving plan" that got you a new DVR. The new DVR was a DTV proprietary brand with fewer features than the Phillips brand, so out with the new and back to the old. The standard box in ...