Direct Tv is one of the worst companies I know. I am 100% certain that I removed all of the sports packages from my account. The NFL was gone, not on my bill, March madness was gone. The NBA. Appeared on my bill again (auto-renwal) i called to complain about this with Direct Tv. First person to ...
Named on June 26th to create a cost on my statement was informed Okay friend not a problem cost towards the same card as last month? Yes certain Mr. Non-english speaking customer support representative. Ohh ok sir. I have to talk to a boss aswell about some providers that I terminated more than 5 ...
This started in February when we moved from our old house to an apartment. We had just moved into that house 3-4 months prior but my husband and I both lost our new jobs so we had to move again (this is a bad economy) When we arrived in our new apartment we learned you could not get a signal on our ...
Problem #1. I phoned DirecTV on June 10 to cancel the account I had held with them since 1998. I was told there would be a cancellation fee of $140.00. When I asked what the cancellation fee was for, I was told the fee was being charged because I had asked that a defective receiver be replaced a ...
Rarely do I ever have to contact Direct TV unless I want to upgrade. One of my receivers is broken and I pay a Protection Plan ($5.99 a month). I asked that they replace it and they won't. I asked to speak to a supervisor and the supervisor said that they aren't going to replace it. I asked that ...
I upgraded my DIRECTV service in 12 that required a ONE year contract and $100 charge for the equipment. If I cancelled before then there was a cancellation fee of $150. From the start I experienced a blue screen with a no signal message when I changed channels. I called customer service in 12 and ...