I made the mistake of switching from Dish to DirecTV because of their HDTV upgrade sale. To make a long story short, the installers were not able to install the receiver because my landlord would not give permission for them to install it on the roof. I opted for the original service. I contacted ...
We had DTV with the insurance plan. The Phillips DVR worked well for 3 years. We moved and took the "easy moving plan" that got you a new DVR. The new DVR was a DTV proprietary brand with fewer features than the Phillips brand, so out with the new and back to the old. The standard box in ...
We signed up for DirecTV in June. Apparently my credit score wasn't enough for them, so they required a $300 deposit on the account with the agreement that there would be a $5/month credit on the account while the account was in good standing. There was also a small deposit required for equipment. ...
I called to try to get new service with DirecTV (I call them "Dave"). Dave told me I would need a 2 yr contract. I asked what if I bought my own equipment. The answer was yes, no commitment when you buy your own equipment. So I bought an IRD (receiver) from an online wholesaler and paid ...
I was sent mail that stated that I would get a reduced amount by returning to DirecTV, but when I received my first bill I was charged the full amount. When I called and asked why, I was told that I did not qualify for the reduced rate. In my opinion, they voided the contract by not agreeing to ...
My account was cancelled in October when I moved from Kentucky to Indiana. I specifically requested that they close my account (not suspend it) since I was moving out of the state. I was not under any contract and my balance was paid in full. Recently (August) I noticed an unauthorized charge ...