I ordered DirecTV on a Wednesday and was given Saturday as the installation day. That seemed very fast, so I told them plainly not to promise me a visit and make me waste my day, and not to say anything they could not deliver. Nobody came, and nobody phoned either. The window was 12 to 4, and only ...
July 25 Letter sent to DIRECTV To Whom It May Concern: DIRECTV issues since the beginning of mid May. I spoke to DIRECTV because my HD 20 box located in my family room started locking up; the only way to start it was to reset it. After numerous calls, and hours of resetting the box and moving ...
In March I ordered DirecTV through AT&T in a bundle. The agreed price was $29.99, and starting with the first bill the company charged above $50.00, not once but several times. I sent them a letter stating that this is not what was agreed in the order, and they promised a monthly charge of ...
DirecTV is a business that does not live up to its word. Their business practices, from dealing with their customers to shady installation forms tricking you into a contract, are completely unacceptable. I purchased the DirecTV service with the understanding that I had a trial period to decide if I ...
I am still fighting with DirecTV over High Def service. We have had DirecTV for 8 years and HD service for 1 1/2 years. Their DVRs are the HR 20 and HR 21, and we have been through 6 receivers. This past week, starting July 8, we have had service out on July 11, July 22, and July 23, and they are ...
I purchased service with DirecTV through BellSouth in November, the BellSouth (AT&T) Triple Play: phone, Internet, and DirecTV for 99.00 per month (yeah right). I had a 1 year obligation. In April (well after my year obligation) I called to pay my bill and told them one of my 3 boxes was not ...