Usacomplaints.com » Electronics and household app. » Complaint / Review: Directv - Lied about equeptment being off-lease BEFORE I activated equiptment! Jacksonville Florida. #336463

Complaint / Review
Directv
Lied about equeptment being "off-lease" BEFORE I activated equiptment! Jacksonville Florida

I called to try to get a new service with DirecTV, (I call them "Dave") Dave told me I'd have to up for a 2 yr contract. I said what is I bought my own equipment. The answer was yes. No commitment when you buy your own equipment..
So I bought a IRD (receiver) from an online wholesaler and paid 368.00 for a H20 HD ird. (Dave will sell you this IRD for 99.00 / w 24 month contract)
BUT!!! BEFORE I bought this. I had the seller send me the units Serial Number and access card number. I called the RENTENTION dept. And gave them this number.
They said it was "off-lease" and I could activate it without contract... And would I like to activate it now? I said no. I'll wait till it gets here and VERIFY that is it is in fact that SN# & access card #...
Well about a week later it came. And I called to activate. All the while stressing the fact I do not want a contract... I was told again that this was a good IRD and it would be without contract... It was only then that I opened an account. And then they started with the free 3 months that and this, I said "ONLY IF IT REQUIRED NO COMITMET!" Oh ya. No prob.
All this was a flat lie. I am now told I have a 2 yr contract and would owe 480.00 if I disconnect!!! Hell I'd of let them send me the 99.99 IRD and saved my self a tone of money and time if I wanted the contract, They have it set up now so that their is no way to won your own equipment and use it on their service w/out a 2yr contract.

The phone co. Used to do that. I thought they got slapped for doing it? Why can they do it and get away with it?

I just pissed way 500 to stay off contract only to get screwed...

Any others out their that have been screwed like me and want to join a class action suit to make Dave drop its draconian rules regarding access to its HD programming. (its only HD that requires 2 yrs) feel free to contact me at
It seems like Dave is trying to finance its move into HD on the backs of its subscribers!!!

Thanks very much for your support.


Offender: Directv

Country: USA   State: Nationwide
Phone: 8003515000
Site:

Category: Electronics and household app.

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