We signed up for DirecTV in June. Apparently my credit score wasn't enough for them, so they required a $300 deposit on the account with the agreement that there would be a $5/month credit on the account while the account was in good standing. There was also a small deposit required for equipment. ...
I called to try to get new service with DirecTV (I call them "Dave"). Dave told me I would need a 2 yr contract. I asked what if I bought my own equipment. The answer was yes, no commitment when you buy your own equipment. So I bought an IRD (receiver) from an online wholesaler and paid ...
I was sent mail that stated that I would get a reduced amount by returning to DirecTV, but when I received my first bill I was charged the full amount. When I called and asked why, I was told that I did not qualify for the reduced rate. In my opinion, they voided the contract by not agreeing to ...
My account was cancelled in October when I moved from Kentucky to Indiana. I specifically requested that they close my account (not suspend it) since I was moving out of the state. I was not under any contract and my balance was paid in full. Recently (August) I noticed an unauthorized charge ...
I moved to a new location, and DirecTV advertised a free move. After the tech installed the dish, he charged me 75.00 and I made a check payable to him. I called DirecTV and they said to cancel the check, which I did. For 3 days I got many calls from the tech who threatened to come to my home and ...
I left Dish in May after they removed Voom channels without warning. What a mistake! I went with Direct, and I tried for 2 months to deal with multiple problems with the Directv HR21 DVR receiver and got nowhere with customer service. They kept telling me I "must be doing something wrong" ...