I had an account with DirecTV for over a year, and when I called to cancel, apparently they thought I wasn't serious and did not cancel. My service was apparently active for over a month after that when DirecTV decided to disconnect it. I called on July 9th and they waited until Aug. 22 to decide ...
Today a DirecTV installer named "Mario Martinez" came to install a dish on my neighbor's house. The dish was not only in front of the main back window of my house, but also not according to our Neighbors Association rules, which say the dish must be on the back of the house. I tried to ...
Trying to get emergency service is a joke. I cut my neighbor's Directv line while mowing. I called to arrange someone to fix it, and what a joke: it is 6 days before they will come out. Meanwhile my 76 year old neighbor has no cable and it's my fault. So what do you do? I say call the competitor ...
I see that I am not alone in the deception of Directv. Before I tell my story, I hope that all who have been scammed are trying to fight, maybe by joining a class action lawsuit. I was with Directv for a little over a year after leaving Comcast, a big mistake. It was like leaving a good boyfriend ...
I have been a DirecTV subscriber for a few years now, and the service, picture and programming are all great. What really separates it for me, though, is that whenever I have a problem, which is not that often, the customer service people are quick on the phone, courteous and really follow up. The ...
It started when I took advantage of a promotion to purchase a Tivo box for my current Directv account. They tell you that you are buying it and it will only cost $99.00 for an additional Tivo box. I believed that I was purchasing the Tivo boxes because the sales rep said I would own it. A year ...