I signed up for Direct Energy when I moved into my townhouse. I signed up in August and then disconnected my service in Dec. Not once did I ever receive a bill. I called this company 15 times to find out why I hadn't receive a bill and to pay any balance that I had due. Each time I was told that ...
I sighned on with Direct Energy ten years ago within a couple of weeks I realized I made a mistake with sighning up because their rates were not lower than Union Gas. I was told to fax a letter to Direct Energy stating I wanted to cancel the contract. I did what they said and I had called Union Gas ...
Direct Energy has not sent me a bill since June. I just received my bill and it is for services going back 24 months! And includes a tamper charge! Total bill is over $6,000. According to Direct Energy a single who travels much of the time uses a minimum of 27,000 KWH a month. And based on this ...
I got a bill from Direct Energy for over $500. I called to find out what was going on, and though some of it was explained via an error on my part, the CSR found out that my account had started with a balance already on it! So she sent an inquiry to the billing department and gave me a number to ...
So these Natural Gas providing geniuses are up to no good. This is what happened a few years back: They send a salesman over to my old address in 2005 to secure and lock my gas prices for the next five years for 'my' protection. He's wearing a direct energy uniform. And he had a badge. The salesman ...
We recently switched to a green provider after several years as a customer of Direct Energy.in that time we paid all of our bills and were good customers. Over the weekend we received a phone call from an auto-dialer asking us to call some 800# without identifying who it was from, so we didn't call ...