I'm at my wits end. I've not obtained a statement from Immediate Power in 4 weeks, I've named, I've sent, I've reported (towards the PUC). I had been informed it had been an interior problem, however it appears after carrying out a small study that I'm alone with this specific problem, and that I ...
We recently switched to a green provider after several years as a customer of Direct Energy.in that time we paid all of our bills and were good customers. Over the weekend we received a phone call from an auto-dialer asking us to call some 800# without identifying who it was from, so we didn't call ...
I am a first time homebuyer. My experience with Direct Energy has tought me a valuable lesson these past weeks. I want to share what I have learned with others, especially new home buyers in the Ottawa region. This comment contains: - links to reliable sources - the actual laws that protect us ...
It was some of those 'misfortune' circumstances once the climate was -20 and my heater was out for lunchtime after I needed to obtain a business in the future in and repair it, not only for that benefit of me and my spouse however for our 6-month old young girl. I went using the well-known energy ...
I CANNOT believe Direct Energy! I was SWITCHED over to them over a year ago when Entergy went out of business. It has been DOWN HILL ever since. I didn't receive a STATEMENT from them in January and received a DOUBLE bill in February. (I called and they ADMITTED there was no BILL sent in January). ...
I received a whooping bill for a house that was vacant, and direct energy could not explain why the bill was so high. I had direct energy for a couple of months at my new address that we moved to, and the bill was an enormous amount as well. I have disputed this bill, and I will contact other ...