I've got a furnace protectionplan expiring 29/07. On June 26/12 I notified them I wish not to rebew, but still have to pay until the end of July. Today I called them for servicing my AC as it made two loud noises during the early morning. I was told I was not covered as my plan had been cancelled. ...
I have been trying for months now to cut back on my bills and have told Direct Energy to have everything disconnected. They have not done so even as yet. Have spoken to them that it is a must that they disconnect. Direct Energy is not taking this serious. They have been ringing me hundreds of ...
Look out! Direct Energy has sales-people knocking on your door after after 5pm asking to see your current electric bill in order to convert you over to their services unknowingly. At 7:30pm I heard a knock on my door. I thought it was my neighbor because we both rent either side of an old house ...
How does a bill goes from $124 to $292... Isn't that crazy. No documentation what so ever, no one letting us know in till that last day, changing due dates over three times in a month??? What the Are they think, one is giving as reason about think. Every single customer representative we talked to ...
Some finding after furnace replacement and how PROTECTION PLAN work …… (anything wasn’t really done (or can be done) to prevent water leaking on to newly installed HF other then replace the coil ….. Advised to keep an eye on the unit when they start up their AC in the summer) ……. And some competent ...
I signed up back on 10/18 mostly because I was offered a $50 pre paid Visa gift card. Well I waited the 4-6 weeks and nothing came. I called and was informed that I had not been signed up under the free gift but they were going to do so now. This was Nov 28 now. So I waited and called in December ...