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Best Buy
Found 1693 reviews / complaints
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Best Buy
Geek squad

I think it is crazy that a so called geek squad knows less that me about computers and I am a 21 year old girl. On the first occasion that I learned about their stupidity, my dad took his laptop in because he got a virus and needed the files off his computer. These are very important files and the ...

Best Buy
Unauthorized billing

11/12/08 the Geek Squad came out to fix my computer because I could not sign in or anything! So the 'tech' tells me that he had to completely strip it. The cost to me $299. I guess that's what he did because it seemed to work slightly for a few days but nothing like it did before. Then it reverted ...