I can not believe how bad the Best Buy tech support is. I sold my laptop to a friend of mine. It came up recently with some boot issues. I checked it out for her and let her know I thought it was the hard drive that needs replaced. It was still under warranty so she took it into BestBuy. They told ...
11 year old son received a gift card for birthday. Ordered a DS game online for store pick up. Picked up item, purchase amount deducted from gift card, signed and left. Two days later item was on sale at a competitor. Went back to store to get a price match and was told i had 2 options: call the ...
I walked into the Best Buy store 24 days after I have bought this $1300 machine to get nothing more then a refund yet I didn't kow what type of absolute crap I am about to recieve. I waited in line just like every customer in line when it was my turn lady said "Ser you will have to go to the ...
I bought a new laptop and also a wireless router for my printer. I spent over $900 and needless to say the wireless would not work with the laptop they sold me! I left the computer to get an "optimization service". After leaving it with them for 10 hours i got it home and the mouse was ...
We bought two laptops for our children for Christmas from Best Buy, had them "optimized" and had Geek Squad come out and set up a home network, so that on Christmas morning our childrens' BIG gift would be ready to go. To make a very long and frustrating story short... The hard drives on ...
Best Buy is a pretty great store. They have all the latest gadgets andt their computer prices and accessories are a pretty good deal. However, there is a BIG problem with their financing. My wife and I went to buy a new computer. We found one for around $1,200. We applied for a Best Buy credit card ...