My computer died about three months after I bought it so we brought it back to Best Buy to get it fixed (since it was still under warranty). They never called us to tell us the computer had been fixed, and we finally called about 5 weeks after we dropped it off when they said it had been ...
I paid nearly $4,000 for a home theater (52" Samsung, PS3, Sony sound system). I also paid $200 for the installation and "set-up". The set-up took not more than 20 minutes. The operation of the components was not explained or put in a written notation. The next day the TV did not ...
I went to Best Buy looking for a CD by the artist Corinne Bailey Rae. I couldn't find it on the shelf so I asked a Best Buy associate for help. He went to a computer, looked something up and came back with a CD that said on the cover "Corinne Bailey Rae - Smooth Jazz Tribute" I didn't ...
I bought a Gateway Notebook T-6836 at Best Buy in North Hollywood on July 4th for $799.99 plus $299.99 3-year service plan with taxes and fees, the total came out to $1,173.98. 16-days after the purchase, 16-days! I found the exact same laptop being advertised for $649.99 at all the Best Buy ...
Kathleen Weimar Office of the Attorney General 100 W Randolph St Chicago, IL 60601 Ms. Weimar, These ongoing negotiations with Gateway are redundant and are bordering on ridiculous. How many times do I have to address the same issues that have been presented in my previous correspondence? 1.) The ...
I am disappointed and very unhappy with the way the Best Buy store person - I should say 'cheated' me into buying a Dell laptop of 6 cell lithium ion batteries when all the while I kept asking for a 9 cell lithium ion. I have come in new here to the US and to Atlanta and had visited the store with ...