Purchased a Casio Exilim from bestbuy and when I got to using it guess what "it's 100% dead" So I go to return it @ bestbuy to get my money back and they said I can only exchange it for the same model "huh if the first one was broke WTF would I want another one for" or be charge ...
I had originally sent this to customer service at Best Buy.com, however I received an email back, stating their generic return policy, with absolutely no resolution, except for, We are sorry. After being completely unsatisfied with this response, I decided to forward my original letter, as well as ...
Best Buy has never been a favorite store, but I do shop there and have spent a good deal of money over the years. I have had three general problems with them over the years, with the most recent quite bothering. The first problem is that they weasel out of price matching any chance that they get, ...
I ordered a very expensive Best Buy Magnolia home theatre set up, including speakers, Denon receiver, DVD player, Harmony universal controller, etc. The system was installed nicely. However, there was a problem with the Denon receiver that prevented the picture from appearing, although for a time I ...
Norton was already installed when I purchased my Dell computer. When I tried to uninstall, my computer would not let me connect to the internet. I had to take it back to Best Buy and was charged $29.99 since it was a software problem and not covered under the warranty. I had only had the computer ...
This really stinks... Read the return policy at the end. Best Buy has some bad policies... Normally, I would not share this with others, however, since this could happen to you or your friends, I decided to share it. If you purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc. And you ...