I had an iphone 3GS which had battery problems. Since I have the black-tie service, I brought it back to Best Buy Geek Squad. There are several problems: 1) the loaner phone is terrible and a cheap model. Since I use the smartphone for my business, I need the "memo" function constantly. I ...
When my girlfriend decided to break up with me I didn’t expect for my PC to take the brunt of that relationships demise. I found it partially embedded in the front yard along with my clothes, “my now in more pieces†record collection, “special†pictures of us, my 2 month old laptop, and MY ...
I took my business computer to Geek squad to have my main hard drive restored and Windows 7 installed. I instructed them to leave my internal backup drive with all my important business files alone, it is in the paperwork. The tech did not disconnect the back up drive and all my company files were ...
Have spent a sizeable amount of money for several years with Best Buy. Probably for the last time. I attempted to take my Office Jet Printer to the 12410 St. Charles Rock Road-Bridgeton, Mo. Store for repair if possible. Waiting in line of the Geek Squad area with 9 other customers. Two reps in ...
Last Fall, Aug I purchased an ASUS computer (laptop) from Best Buy. Within a month the mouse pad did not work on the laptop. After numerous calls to a company (the manufacturer) that Best Buy gave me and unable to contact anyone, I gave up and decided to justuse a wirelessmousemy laptop. 3 months ...
I had a very positive experience with Best Buy Geek squad. I had purchased an LG DVD recorder. At 9 months the motor went out. The Geek squad told me they would fix it at no charge. LG then called me and told me that they were going to charge me the labor for a product that was in warranty and ...