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Usacomplaints.com » Electronics and household app. » Complaint / Review: Best Buy Geek Squad - Long Repair Delays and Employees Say They Are Told to Prolong Repairs. #615483

Complaint / Review
Best Buy Geek Squad
Long Repair Delays and Employees Say They Are Told to Prolong Repairs

Geek Squad is told by Best Buy to prolong repairs and find a way to charge even under warranty. Long delays unknowleagle help and lines in stores all make getting service a nightmare. Employees told me they can be fired for fixing a problem on the spot rather than taking computer in and delaying repair!



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