After giving them $200 & I now I need to find someone that actually knows how to clean up & fix my pc... My experience was, these kids take your info, take your money, look at your system, turn it on, call you to pick it up... Waste of my time & my $ ...
Please spare yourself the trouble of dealing with these so called "geek squad" from Best Buy. I dealt with the geek squad from Best Buy, West Paterson, NJ. They gave me the most frustrating experience with my macbook pro. I bought my laptop in August and I brought it in for repair in ...
I had the Geek Squad take my daughters lap top and had them to clean it up and to put their Virus protection on it. They were also told to make back up discs to make sure she would not loose all her information that was in her laptop. They told us that it would be done in a few days well after a ...
In September I purchased a Dell Inspiron computer at Best Buy. At the urging of the sales associate, I also purchased two years of Black Tie Geek Squad Service. During the first twenty three months months covered by the contract, I had no occasion to call Geek Squad. The computer worked reasonably ...
My son's ASUS netbook it still under warranty. Last month the hard drive was replaced, however, no one replaced / reinstalled the operating system. Geek Squad says because I don't have the recovery CD they cannot do it unless I pay $30. The netbook didn't come with recovery CDs and no one told me I ...
This review is for the store and mainly the tech support toll free number for Geek Squad. In 2009 I purchased an HP laptop computer for my home business. I wanted the complete coverage so that I would not be without my computer. This coverage included hardware, software, remote support, in home ...