Best Buy & Geek Squad
Found 97 reviews / complaints
Page 9

Best Buy & Geek Squad
A geek squad agent came to my home charged me $129 he couldn't do anything! He said there was no signal to my pc. What ever the case may be the price is too much for him to tell me that!

Miscellaneous Abby41 0

Hello, My complaint is simply bad customer service. Paid for a service that didn't provide me with any resolution what so ever. I'm so feed up with Best Buy and there continued attitude when speaking with customers. They not only make you feel DUMB! They cut you off when talking. Tell you that your ...

Best Buy - Geek Squad
Computer Experts or Circus Clowns?

Internet & Web K.74 0

Bought a Gateway laptop with 3 yr extended service warranty from BB. Just 2 months before the warranty expired, my hard drive stopped spinning and the computer wouldn't boot up. Took it to BB's "Geek Squad", the computer "experts". They called a couple of days later telling me ...

Best Buy - Geek Squad
Incompetence at its best! Store cancelled installation without notice

Electronics and household app. Regretting 0

I purchased a new 40" HDTV. I arranged to have it delivered by Best Buy on a Saturday morning. Then Geek Squad was supposed to come the same afternoon to install and mount the TV above my fireplace. It took 2 hours just to have the sales clerk at the store enter the delivery arrangements into ...

Best Buy - Geek Squad
Said warranty would cover... Then changed their mind!

Electronics and household app. Paul1266 0

On June 6th I purchased a 4 year extended service plan along with a 65" Mitsubishi television at a Best Buy location near where I live. About 1 year later, in June I noticed some discoloration on both sides of my screen at the bottom that appeared darker then the rest of the screen. I ...

Best Buy Geek Squad
Misquoted pricing

Computers & Services Paul A1 0

Geek Squad offered cost to correct pc, nearby shop called back again to provide fresh estimation for restoration. While delivered phone somehow aimed to customer support at Bestbuy corporate workplace. Customer Support advised of stability to correct pc nevertheless when requested if deposit ...

Best Buy - Geek Squad
The sale of damaged equipment - Compaq computer screen

Miscellaneous pcan821 0

I found a laptop on line that was not available for shipping and also not available at any stores nearby me. There was a store however two states away that had some in stock so I got the stores phone number and called them. I spoke with a manager who informed me that they had nine in stock so I ...

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