I had a horrible experience with best buy geek squad don't ever take your PC there!!! They deleted my internal HD and are not willing to make good. Boycott the store! In Long Beach on PCHY and from what I've read on the internet the geek squad in BAD everywhere. When calling their tech support, the ...
In September I purchased a Dell Inspiron computer at Best Buy. At the urging of the sales associate, I also purchased two years of Black Tie Geek Squad Service. During the first twenty three months covered by the contract, I had no occasion to call Geek Squad. The computer worked reasonably well. ...
On Dec. 18th I took my laptop to Best Buy (Joplin Mo.) store, because it would come on, it would only give 7 loud beeps. I have the black tie coverage, so I didn't hesitate to take it to them. They shipped it off to the repair center, 11 days later it came back and the had changed the motherboard, ...
I took my computer to Best Buy Geek Squad for repair under a $200 contract for 3 computers for one year. Four people were in front of me in line. I waited 1 hour to speak to someone about my computer's problems (no place to sit down, and I am 63 and have neuropathy in my feet). When the computer ...
On July 24 I brought my Best Buy purchased Compaq Desktop because of hard drive problems to the Geek Squad. I was told that the hard drive was bad and that I needed a new one. I requested that all my files be saved. I left the computer for one day while Geek Squad copied my files. When I arrived to ...
Midnight can't sleep totally upset at the geeks and the corporate response to my good faith in their services. Changed from Vista to Windows 7 for the better and absolutely nothing worked right with this poor decision on my part. I opened myself up to a ton of lies from people who I perceived as ...