Best Buy - Geek Squad
Found 97 reviews / complaints
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Best Buy - Geek Squad
Rude horrible expensive inaccurate service - installation of flat screen large tv

Computers & Services ooklynmom1980 0

We hired geek squad to mount a flat screeen tv we bought at best buy. First issue-they kept calling us and telling us we needed to pay another $179.00 to have them do the cables. We told them again and again we only want the service we bought-the mounting of the tv on the wall (which we paid 100!!! ...

Best Buy - Geek Squad
No Help under Warranty

Computers & Services obinvaughan 0

We bought our son an Asus netbook for Christmas last year. I ordered it online for pick up at the store in Fredericksburg, VA, Central Park. We took it in last month because the hard drive went bad. The Geek Squad took it and had it repaired/replaced because it is still under the Manufacturer ...

Best buy Geek squad
Consumer Report

Miscellaneous girl2 0

I had a horrible experience with best buy geek squad don't ever take your PC there!!! They deleted my internal HD and are not willing to make good. Boycott the store! In Long Beach on PCHY and from what I've read on the internet the geek squad in BAD everywhere. When calling their tech support, the ...

Best Buy - Geek Squad
Another Geek Squad Ripoff

Construction & Repair ookmaven404 0

In September I purchased a Dell Inspiron computer at Best Buy. At the urging of the sales associate, I also purchased two years of Black Tie Geek Squad Service. During the first twenty three months months covered by the contract, I had no occasion to call Geek Squad. The computer worked reasonably ...

Best buy / geek squad
Best Buy Does it AGAIN!

Internet & Web Marilyn326 0

On Dec. 18th I took my laptop to Best Buy (Joplin Mo.) store, because it would come on, it would only give 7 loud beeps. I have the black tie coverage, so I didn't hesitate to take it to them. They shipped it off to the repair center, 11 days later it came back and the had changed the motherboard, ...

Best Buy Geek Squad
Once Best Buy Has Your Money, They Don't Care How Long You Wait for Service

Internet & Web lin-lin 0

I took my computer to Best Buy Geek Squad for repair under a $200 contract for 3 computers for one year. Four people were in front of me in line. I waited 1 hour to speak to someone about my computer's problems (no place to sit down, and I am 63 and have neuropathy in my feet). When the computer ...

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