Midnight can't sleep totally upset at the geeks and the corporate response to my good faith in their services. Changed from Vista to Windows 7 for the better and absolutely nothing worked right with this poor decision on my part. I opened myself up to a ton of lies from people who I percieved as ...
Excessive wait for service. (55min.) Unprofessional rep, service dept, and manage ...
I had an appointment from 8-12 noon on sunday, the geek squad didnt show up, when i called customer service they told me they were overbooked. No one called to inform me they wouldnt show up. Customer service said someone would be at between 3-4, no one came out. A tech called at 5pm, to reschedule ...
I had equipment installed by Geek Squad in April. I misplce the bill and just found it. I call customer care. They refused to discuss the extremely high charges with me. Even though I found the items on line for less than third the price they charged. I am writing this in the hope of saving others ...
I recently brought in my computer because it blue screened as I was told, I had to pay $199.99 for tech support, then had to send for 3 discs for $ 20.00. Then was told it had to have a new hard drive, costing another $59.80, When I got it home and hooked it all back up, I got Google homepage ...
I bought my dryer from BestBuy 4 yrs ago and it just stop working. Called of service appointment and I was given more than 10 days for Geek Squad (technician) to come. Service was done BUT 2 days later same problems occurred. I called appliance repair specialists again (2nd service call) and was ...