Best Buy - Geek Squad
Found 80 reviews / complaints
Page 7

Best Buy - Geek Squad
Charged $498 and Virus Still Remained After Delayed Computer Wipe

Miscellaneous Josephina 0

I took my computer to the Geek Squad at Best Buy in Gateway mall, Brooklyn NY and their service is absolutely 100% deplorable. On Sunday I took it in and was told they'd contact me if they needed to wipe the computer clean - either way - I should receive my computer within 2-3 days. Never received ...

Best Buy - Geek Squad
Computer Serviced Six Times but Replacement Denied for Lack of Qualifying Repairs

Computers & Services nothanks111222 0

I am not the most knowledgable individual when it comes to computers, although, I do know enough to realize Geek Squad is not who they want you to think they are. Geek Squad wants you to think they are your friend and that they will be there to pick you up if something happens to you. This is not ...

Best Buy - Geek Squad
Technician Refused to Pull Washer Dryer Out of Corner for Service

Computers & Services swedefinn 0

I called Geek Squad to repair a Frigidaire stack washer/dryer unit I'd purchased from Best Buy. When making arrangements for a service call, I told the phone agent that the washer/dryer is tucked in a corner of a laundry area and will be difficult to get at. She said she would note that on the ...

Best Buy - Geek Squad
Paid $99 for Data Backup Before Hard Drive Replacement

Miscellaneous p163 0

My Sony laptop fan failed. I took it into Best Buy, since I bought it there. It was still under warranty, so they logged it in. They told me that Sony would probably replace the hard drive, so I should back up anything on the computer. I asked if it was secure, because I had photos I had not yet ...

Best Buy & Geek Squad
Charged $129 for Home Visit That Resolved Nothing

Miscellaneous Abby41 0

Hello, My complaint is simply bad customer service. Paid for a service that didn't provide me with any resolution what so ever. I'm so fed up with Best Buy and there continued attitude when speaking with customers. They not only make you feel dumb! They cut you off when talking. Tell you that your ...

Best Buy - Geek Squad
New Hard Drive Missing Drivers That Technicians Never Mentioned

Internet & Web K.74 0

Bought a Gateway laptop with 3 yr extended service warranty from BB. Just 2 months before the warranty expired, my hard drive stopped spinning and the computer wouldn't boot up. Took it to BB's "Geek Squad", the computer "experts". They called a couple of days later telling me ...

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mstadler 07-31-2026, 02:48 AM
Pure Health
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This company (Pure Health) also claims the only way I can get out of auto-scheduling is to pay them $170. Else, they will send me more products, on a scheduled basis, and rack up more charges.
...
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Jorge,

This so-called company is trying to pull the same scam on me.

Have you got anything new to report on them?
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they operated out of the USA as well. the metro connect international company operated out of virginia.

be sure to have a look at - copy and paste this link into your browser -

http ...
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Best Buy - Geek SquadFound 80 reviews / complaintsPage 7

Best Buy - Geek Squad Charged $498 and Virus Still Remained After Delayed Computer Wipe

Best Buy - Geek Squad Computer Serviced Six Times but Replacement Denied for Lack of Qualifying Repairs

Best Buy - Geek Squad Technician Refused to Pull Washer Dryer Out of Corner for Service

Best Buy - Geek Squad Paid $99 for Data Backup Before Hard Drive Replacement

Best Buy & Geek Squad Charged $129 for Home Visit That Resolved Nothing

Best Buy - Geek Squad New Hard Drive Missing Drivers That Technicians Never Mentioned