In March of this year I took my HP laptop to Best Buy because I could not get on the internet. All other systems on the system were working fine. The next day I got an email saying the hard drive was bad so I went back to the store. The young guy at the desk told me if I would bring them my receipt ...
11/12/08 the Geek Squad came out to fix my computer because I could not sign in or anything! So the "tech" tells me that he had to completely strip it. The cost to me $299. I guess that's what he did because it seemed to work slightly for a few days but nothing like it did before. Then it ...
We had purchased a 50in Plasma television which was to be delivered and set-up by the Geek Squad. Although they were prompt in calling our home to arrange the date, they never showed. In calling them during the afternoon time slot that was supposed to be the delivery time, the account was noted ...
I had a year old Hewlett - Packard PC that I didn't have time to tinker with myself after it broke. So I figured I would give Geek Squad a try. After taking a week to get back to me, they said they had no idea what was wrong with the system. I paid my $60 service fee (could have been worse) but ...
I was lucky enough to receive a 32 inch Sharp Aquos LCD tv as a wedding gift from my dad, who also purchased the 4 year service agreement from the Geek Squad. The screen on the tv started going black, but I could still hear the sound so I thought it was the cable company. After 2 cable companies, I ...
Retard squad My laptop has been in repair for 56 days with no end in sight. They keep repairing the wrong thing!!! When I call "customer care" they tell me basically " screw you we will finish when we finish". Should I take this to small claims court? I freelance and I lost two ...