I had closed my account back in July with Vonage. Last month I looked at my bank account and noticed that we had 2 charges, both totalling $120 and some change. I called to ask why I was being charged, the guy I spoke with said that the lady I closed my account with was not authorized to close ...
We canceled the service before even getting the equipment, we called but they kept stating they were unable to cancel yet. Well, they withdrew money the day after canceling and now 30 days later they have taken more money and are still unwilling to cooperate with us. You will sit on the phone for a ...
I had a vonage account for my consulting business for a little over a year. I had three telephone lines, a fax line, and a toll-free number all connected into my PBX. I cannot complain about the Vonage service for the time that I was actively using these lines. Although, to be fair, during that ...
Fraudalent accounting practices. They take money from your bank account for no reason. They put you on hold for extremely long periods of time when you try to dispute the charges. They will drop your calls when you try to talk to them. Time to look for another provider. I wish to advise everyone ...
I only recently discovered usacomplaints.com. Oh if only I had known about this before I subscribed to Vonage. Everything everyone on here says is true. When I hooked up my vonage box, no dial tone and my internet went down. When I called customer service, I had to ask the very foriegn man on the ...
Like the Vonage Ad says, people do stupid things, like, subscribing to their service. #1. If you try to get your "old phone number" transferred to Vonage, or, vice versa, good luck. Took me 3 months and I had to pull the plug on my old phone number to get service with Vonage, or, I could ...