City: Holmdel
Found 188 reviews / complaints
Page 24

Vonage
Billed for service I never recieved and they refuse to cancel New Jersey

Internet & Web Jodie26 0

In October I contacted Vonage for service and was promised that my DSL would not be interrupted with this setup. There are a limited number of homes in my area which can receive DSL and I did not want to lose my space, due to the long waiting list. The man on the phone promised that my main line ...

Vonage
False advertising - fraudulent/hidden fees

Shops, Products, Services Cyndi36 0

Beware Vonage's hidden outrageous fees when you cancel. They charge you $40 back for their "rebate" they gave you on the Vonage device and you have to dig through their web site for the terms of service which states you can't resell the equipment they make you pay for when you cancel ...

Vonage
RIPOFF SCAM for sure

Shops, Products, Services Conrad13 0

Vonage passes charges on to customers at the maximum allowable rate. Vonage charge is over $31.00 per month. Service is overpriced and there are hidden charges that come to the light after the consumer sees the bill. Vontage uses its position as the service provider to charge its consumer for ...

Vonage
Customer account records were breached

Shops, Products, Services Todd187 0

Last night while accessing the Vonage web site to review my bill I got quite the surprise. I was able to access other subscriber's accounts. I was able to see who they called, where they lived, their billing address, expiration date on their credit card including the last four digits, user ID's, ...

Vonage
Doesn't follow through with promises! No Service! Ripoff

Internet & Web Howard91 0

I dealt with Vonage representatives on the phone multiple times over the last few months and each time I was told that they would try to get my refund to me. I was subsequently informed that even though I have a $53.00 credit, they could not do what they had originally promised because I no longer ...

Vonage Phone Service
Vonage lacks service but excells in advertising

Shops, Products, Services Joshua130 0

Vonage puts a lot of effort into attracting costumers with their commercials but almost no effort into keeping them. From day one the costumer service department was basically unresponsive. I sent an e-mail requesting my name be displayed on other peoples caller id when I called them. The response ...

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