City: Holmdel
Found 194 reviews / complaints
Page 24

Vonage, Jeffrey A. Citron, CEO Michael F. Snyder, John S Rego EVP, Paula Pangilinan, Giselle Lee-Tin
RIPOFF, Illegally Withdraws Funds, Refused to port number of former client. Reppresentatives & CEO's, Executive Response Team are One Giant circus!

Never, ever, ever utilize Vonage's services. My experience with them was shockingly horrendous. I tried them out for about 2 months. The audio quality was ridiculously undecipherable. Multiple dropped calls was a daily frustrating occurrence. Attempting to talk to customer service is like talking ...

Vonage
Ripoff deceptive about providing local number then won't cancel my account after 3 attempts

On March 7, I went to Vonage.com to begin new phone service. Online, my city did not appear. Therefore, I telephoned vonage. Up until the submit button was pressed by the rep and before an email was sent to me with my new phone number, I was continually guaranteed a local number. After I received ...

Vonage
Billed for service I never recieved and they refuse to cancel New Jersey

In October I contacted Vonage for service and was promised that my DSL would not be interrupted with this setup. There are a limited number of homes in my area which can receive DSL and I did not want to lose my space, due to the long waiting list. The man on the phone promised that my main line ...

Vonage
False advertising - fraudulent/hidden fees

Beware Vonage's hidden outrageous fees when you cancel. They charge you $40 back for their "rebate" they gave you on the Vonage device and you have to dig through their web site for the terms of service which states you can't resell the equipment they make you pay for when you cancel ...

Vonage
RIPOFF SCAM for sure

Vonage passes charges on to customers at the maximum allowable rate. Vonage charge is over $31.00 per month. Service is overpriced and there are hidden charges that come to the light after the consumer sees the bill. Vontage uses its position as the service provider to charge its consumer for ...

Vonage
Customer account records were breached

Last night while accessing the Vonage web site to review my bill I got quite the surprise. I was able to access other subscriber's accounts. I was able to see who they called, where they lived, their billing address, expiration date on their credit card including the last four digits, user ID's, ...