City: Holmdel
Found 194 reviews / complaints
Page 21

Vonage
Unfair fees, Business practices, Won't even allow you to pay your own account

We had Vonage phone service from Jan 18th to July 18th. We are still trying to get our account resolved 3 months later. To summarize, We started unlimited phone service on Jan. 18th. The phone was unreliable and would drop calls, or the call would have a digital delay and would make it impossible ...

Vonage
They could not provide service & charged me a disconnect fee

I called to find out about Vontage's service, I was assured I could keep my phone number I have had for over 13 years - I made it clear, very clear, that was the only way I would sign up. After several attempts to have my number switched over I was told (within a few hours of signing up) it could ...

Vonage America
Vonage deliberately set up customer service over seas to lead customers astray

Vonage is set up in a kiosk at your local mall. You are approached by a rep and asked to try a free trial period for 30 days. The signing up process is easier than chewing gun and walking. I asked the mall rep how much it would be for an unlimited plan. $24.99 a month. I asked if there were any ...

Vonage
Traps customers. They deduct unauthorized payments from your credit card!

I had no idea what I was getting into when I signed up for phone service with Vonage. My phone service never worked, and I reported it. They never sent a repairman out to fix it or help me. I told them that I wanted to cancel service, but they told me I couldn't and if I did, they would charge me ...

Vonage
Denise Vonage stealing from their "Free Trial" customers

I made the mistake of trying Vonage's 30 day free trial. On the day that the phone number was transferred over to them, I lost phone service. After spending hours on the phone with their technicians, I was told that my house wiring must be incompatible and they would help me to transfer the phone ...

Vonage
Switched service but account not "canceled" when # was moved & continued to be billed for service not used

I moved my phone service to another company at the end of April 07 and the phone number was "ported" shortly after. Although I stoped using the Vonage service I continued to be billed for 5 months because I didn't "close my account." The Vonage representative proceeded to ...