Beware Vonage's hidden outrageous fees when you cancel. They charge you $40 back for their "rebate" they gave you on the Vonage device and you have to dig through their web site for the terms of service which states you can't resell the equipment they make you pay for when you cancel ...
Vonage passes charges on to customers at the maximum allowable rate. Vonage charge is over $31.00 per month. Service is overpriced and there are hidden charges that come to the light after the consumer sees the bill. Vontage uses its position as the service provider to charge its consumer for ...
Last night while accessing the Vonage web site to review my bill I got quite the surprise. I was able to access other subscriber's accounts. I was able to see who they called, where they lived, their billing address, expiration date on their credit card including the last four digits, user ID's, ...
I dealt with Vonage representatives on the phone multiple times over the last few months and each time I was told that they would try to get my refund to me. I was subsequently informed that even though I have a $53.00 credit, they could not do what they had originally promised because I no longer ...
Vonage puts a lot of effort into attracting costumers with their commercials but almost no effort into keeping them. From day one the costumer service department was basically unresponsive. I sent an e-mail requesting my name be displayed on other peoples caller id when I called them. The response ...
This is a warning for all potential Vonage subscribers, once you are in... You are in. If it doesn't work for you, then you will pay for it. This is what happened to me. I paid $66.54 for activation, later $21.94 the next month for service. The $14.99 service soon becomes $19 or so, for taxes and ...