On November 9th I called to cancel my Vonage account which I had opened in march of the same year. The "save the account" salesman did everything he could to convince me not to cancel my account, as is expected. When I refused to submit to his tactics, he made me an offer which was ...
I called vonage to cancel service again. It is very very hard to cancel. The equipment they sent me didn't work. On their website they tell you you have to call them to get a R.A. Voucher to return the equipment, but then they don't give you one. The man told me on the phone I would have to buy it ...
Folks, I write to you guys today to express my nightmare with Vonage phone service. I have been with Vonage since 2005 on a mini plan paying $14.99 a month. Rarely use it, except to make international calls. When I do use the Vonage line, the digitized packets (calls) are dropping every time I ...
I had Vonage for about 8 months. When I no longer needed the service, I called to cancel. I was told my account was cancelled. A couple months later, I noticed my card was still being charged even though the service was off. Every month, I was advised that my account really was closed and I would ...
I tried Vonage and now wonder why I tried at all. I received their modem extremely late. I used it for 2-3 months and then realized that I don't need it anymore. I tried cancelling with no luck for around 5-6 months and they kept charging me. When I would call no one would answer after holding for ...
I signed up for 2 months free service, per a flyer received in the mail. THey told me they could port my original phone number over. I was told to call back to confirm and when I did, someone else told me that my phone number could not be ported over. I then had to contact my internet provider to ...