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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Triple Play Internet Problems, Missed Coupon and Service Cut Off
- Fios Bill Rising Every Month With Unexplained Added Packages
- $900 Charge for Two Russia Calls After International Carrier Dropped
- $440 Data Charge on Pay As You Go Plan Without Warning
- Authorized Reseller Store Staff Knew Little About Droid Phone
- Overcharged on Bundle for Months, Escalation Team Never Called Back
- Wrong Phone Sent and Activation Refused Despite Correct Information
- Former Manager Alleges Waste, Payroll Abuse and Small Monthly Overcharges
- Unwanted Internet Charge Added After Late Payment in October
- Internet Feature Added to Phone Without Permission, Billed $156
- Problem Resolved Only After Threatening to Cancel Account
- Four Years of Spotty Internet and Phone, Technicians Not Listening
- Early Termination Fee Charged for Phone Returned to Best Buy
- Defective Blackberry Tour Trackball Replaced With Refurbished Phone
- Fraudulent Bill for Stranger Keeps Arriving at My Address
- Bill Jumped to $928 and Fraud Department Blamed Customer Device
- Bill Over $1,100 After Mexico Calls Not Shown on Account Site
- Five Gigabyte Broadband Cap Not Disclosed by Store Staff
- Termination Fee Charged After Contract Paid in Full, Never Billed
- Fios Installation Missed Appointments and Bundle Not on Order Ticket