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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Two Fraudulent Collection Accounts on Credit Report From Old Local Phone
- Promised No Questions Asked Refund Never Paid After a Year
- Third Blackberry Tour in 99 Days, Refused New Phone or Upgrade
- Billed for Full Cycle After Cancelling Service on November 21
- Customer Service Only Open Nine to Five, Cannot Dispute Charges
- Phone Disconnected After Address Transfer Request, Billed Twice
- DirectTV Withdrew Nearly Entire Paycheck After Service Cancellation
- Final Bill Paid at Mall Store Never Credited, Collection Calls Followed
- Activation Fee Charged Despite No Activation Fee Promotion
- Long Hold Times, No Supervisor Contact and Cable Box Pickup Fee
- Collections Voicemail Left With Relative After One Late Payment
- Fios Bill Higher Than Quoted Every Month, Hour Spent With Support
- $500 Charge for Old Alltel Phone Despite Mailing It Back
- Fios Crew Tore Up Property and Left Unsafe Wires on Ground
- Endless Transfers and 45 Minutes on Hold Over One Simple Charge
- Fios Installer Spent Six Hours Without Finishing, Next Visit No-Show
- Untrained Store Rep Sold Wrong Phone and Misquoted Monthly Bill
- Early Termination Fee Charged After Carrier Lacked Service in New State
- Promised Free TV and Referral Credits Never Honored After Fios Signup
- Third-Party Premium Text Charges of $29.97 on Wife's Number