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UPS Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Birthday gift missed and pickup trip wasted as package was returned
- Damaged cedar chest claim denied and inspection promises not kept
- Store owner never responds to insurance claim for damaged parcel
- Scale weighed light box at 21 pounds instead of 6 pounds
- Former employee alleges discrimination and firing without reason
- Signature suddenly required after package sat outside for three days
- Holding claims money hostage until Pak-n-Ship store pays their bill
- Cell phone package left on steps without notice then went missing
- Returned laptop claim dragged on for weeks without a claim number
- Desk delivery threatened to be disposed of unless damage was accepted
- Insured guitar amplifier destroyed and claim denied as insufficiently packed
- Driver delivered financial documents to wrong address and failed to recover them
- Paid $185.63 for next-day shipping but item never arrived
- Store no. 103... London ontario canada - packaging
- Two-day air package undelivered before overseas trip and $271 reship fee
- Damaged record player claim unpaid and shipper says he was never paid
- Delivery attempted hours before marked window and conflicting call center answers
- Employee added inches to box dimensions causing $50 extra fee
- Driver made no effort to call about delivery to apartment complex
- Scam letter demands insurance payment for fake $50,000 parcel