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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Insurance claim denied for item broken in two despite hard case
- Damaged TV shipped to Puerto Rico and repeated unfulfilled callback promises
- Two-day air package still not here after four days
- Estate package delivered to old address and taken to post office
- Notice marked final attempt and false customer pickup request status
- Held package still on truck when picked up at center
- Package skipped at end of route causing four extra days of waiting
- Boxes left in the open and discourteous speeding drivers
- Driver left packages at apartment door without ringing bell
- Driver reported attempted delivery while customer was at home with no tag
- Birthday gift missed and pickup trip wasted as package was returned
- Damaged cedar chest claim denied and inspection promises not kept
- Store owner never responds to insurance claim for damaged parcel
- Scale weighed light box at 21 pounds instead of 6 pounds
- Former employee alleges discrimination and firing without reason
- Signature suddenly required after package sat outside for three days
- Holding claims money hostage until Pak-n-Ship store pays their bill
- Cell phone package left on steps without notice then went missing
- Returned laptop claim dragged on for weeks without a claim number
- Desk delivery threatened to be disposed of unless damage was accepted