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The UPS Store Reviews & Complaints
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REVIEWS & COMPLAINTS95on USAComplaints · none in last 3 yrs · latest 2014
WEBSITEtheupsstore.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-10-23
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 95 historical complaints about The UPS Store, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Paid $13.24 for Mail Forwarding, but Mail Never Forwarded
- Australia Box Cost About 90% More Than Post Office
- APO Package to South Korea Sent Space Available, Arrived Late
- Quoted $17.50 by Phone, Then Charged $48.00 for Shipping
- Paid for Website Logo Design, Never Received Usable Final Files
- $1500 Insured Computer Missing Blu-ray Drive, Claim Denied
- Mail Boxes Etc - Offers services that one assumes are free and then charges at the point of sale
- Niceville Store Overcharges Customers and Owner Backs Staff
- Mailbox Lease Renewed, Then Store Closed With No Refund
- False Information, Bad customer service - Shipping by Fed EX
- Customer Boycotting Niceville Store After Poor Service
- Sony Laptop Lost in Shipment and Store Offers Only $100
- Pearland Store Charged $18.59 Return Fee and PS3 Arrived Broken
- Rented Post Box Has No Mail Forwarding After Moving
- Insured $647 Stereo Damaged, Claim Unpaid, Unit Lost
- Crushed Insured Items Returned After 3 Months, Claim Denied
- Yelled At and Refused a Receipt at Columbia SC Store
- Mailbox Coupon Honored at $15 Instead of $25, Box Locked Dec 24
- Wrong Inmate Name and Number on Magazine Shipment to Prison
- Delivery Not Stopped After Address Change, Insured Items Stolen