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The UPS Store Reviews & Complaints
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REVIEWS & COMPLAINTS95on USAComplaints · none in last 3 yrs · latest 2014
WEBSITEtheupsstore.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-10-23
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 95 historical complaints about The UPS Store, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Package Contents Stolen, Gift Card Used Next Day, Claim Stalled
- Winnetka Store Charged $134 to Ship a Box Quoted at About $30
- Replacement Samsung Monitor Pickup Met With Rude Clerk
- Extra $25 Repacking Charge on Two Already Packed Boxes
- Charged $45.00 for International Shipping That Actually Cost $27
- Insured Box of Family Photos Missing After Shipping
- Lost Putter Rack Package, $250 Never Reimbursed After Six Months
- Framed Antique Poster Damaged by Tape, $9000 Sale Lost
- Sentimental China Arrived Broken, Packing Claim Denied Twice
- $4200 Artwork Insurance Claim Unpaid Over a Year Later
- Next Day Air Computer Returned to Detroit, Refund Delayed
- Portable Kayak Package Lost Since July 12, Claim Still Unpaid
- Store Owner Treated Us Poorly After We Closed Shipping Account
- Insured Tankless Water Heater Crushed in Shipping, Claim Stalled
- Overnight Passport Document Not Delivered Next Day, Refund Denied
- Antique Canisters Broken on Return Shipping, Claim Denied
- $187.00 Shipping Fee Not Reimbursed After Damaged Equipment Claim
- Package Went Via USPS at $103 UPS Price, Refund Refused
- Belongings Arrived Crushed With Tire Tracks, $2500 Damage
- Mail Forwarding Refused Unless Customer Calls on the 15th Monthly