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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Glass Top Stove Overheats and Burns Food Under Service Plan
- Two Salespeople Ignored Lawnmower Battery Request Without a Part Number
- Heat Pump Compressor Repair Delayed Two Months in Summer Heat
- Mower Transmission Quoted at $900, Dealer Used 25 Cent Part
- Overcharged on Appliance Repair Bill
- Knowledgeable Repair Woman Praised for Washer and Dryer Visit
- Kenmore Elite Washer Pressure Sensor Part No Longer Made
- Air Conditioner Not Cooling After Repair Setup, Technician No-Show
- Vacuum Cleaner Repaired Three Times, Parts Cost More Than Value
- Range Broke Repeatedly and Repairmen Failed to Fix It
- Washer Motor Died and Repair Date Pushed Back Over a Week
- Phone Menu Failed Elderly Customer Booking Gas Range Repair
- Refrigerator Repair Cancelled at 4:30 PM and Pushed Back a Week
- Washer and Dryer Order Muddled and Late Fees Demanded Over Phone
- Technician Declared Refrigerator Unrepairable but GE Technician Fixed It
- Repairman Never Showed After Seven and a Half Hours of Waiting
- Parts Order Shipped by UPS Despite P O Box Delivery Choice
- Refrigerator Technician Never Arrived Despite Protection Agreement
- Swing Set Never Delivered on Promised Date and 12 Transfers Followed
- Parts Order Cancel Request Ignored and Refund Refused