Sears Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Online Scheduling Gave Confirmation Numbers for Appointments That Were Never BookedPublished Oct 20, 2011 · Historical consumer allegation
• New Lawn Vacuum Falling Apart After One Month, Store Refused HelpPublished Oct 17, 2011 · Historical consumer allegation
• Return of Gift Refused Without Receipt, Employee Implied Customer Was LyingPublished Oct 17, 2011 · Historical consumer allegation
• Repairman Arrived Unannounced, Could Not Find Model Number, Guessed Control BoardPublished Oct 17, 2011 · Historical consumer allegation
• Warranty Renewed on Wrong Plan, $2700 Refrigerator Declared Unrepairable, $500 OfferedPublished Oct 16, 2011 · Historical consumer allegation
• Freezer Repair Visits Seven Times, Refrigerator Cannot Be Fixed or ReplacedPublished Oct 15, 2011 · Historical consumer allegation
• Wrong Oil Filter Blew Engine After Oil Change, No Apology ReceivedPublished Oct 14, 2011 · Historical consumer allegation
• Central Air Failed After Maintenance Visit, Two Week Wait Despite Extended WarrantyPublished Oct 14, 2011 · Historical consumer allegation
• Porch and Deck Rotted Despite 40 Year Warranty, Successor Companies Deflect ClaimPublished Oct 14, 2011 · Historical consumer allegation
• Fifty Dollar Award Card Expired Without Warning After Television PurchasePublished Oct 13, 2011 · Historical consumer allegation
• Ring Ordered January 1 Still Not Delivered After Six Weeks, Refund RefusedPublished Oct 13, 2011 · Historical consumer allegation
• Riding Mower Vibrates When Blades Engage, Service Center Has No FixPublished Oct 13, 2011 · Historical consumer allegation
• Carpet Cleaning Not Truck-Mounted as Advertised, Extra Charges, No CallbackPublished Oct 12, 2011 · Historical consumer allegation
• Front Load Washer Replaced Parts Six Service Calls, Vibration Still SeverePublished Oct 11, 2011 · Historical consumer allegation
• Refrigerator Repair Fixed Leak but Not Icemaker, Gift Card Refused, $198 PaidPublished Oct 11, 2011 · Historical consumer allegation
• Technician Demanded $70 for Ten-Minute Visit With No RepairPublished Oct 10, 2011 · Historical consumer allegation
• Lawn Tractor Needed Three Repairs This Summer, Repair Dates Repeatedly Pushed BackPublished Oct 9, 2011 · Historical consumer allegation
• Missed Appointment, Rude Staff, Eight Days Without Refrigerator and Eight More ProposedPublished Oct 8, 2011 · Historical consumer allegation
• Samsung Refrigerator Water Dispenser Keeps LeakingPublished Oct 8, 2011 · Historical consumer allegation
• $65 Diagnosis Charged, Ice Maker Fix Failed, Technician Never Returned CallsPublished Oct 8, 2011 · Historical consumer allegation