Sears Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Items Charged But Never Received After Cyber Monday Orders, Credit Still PendingPublished Oct 7, 2011 · Historical consumer allegation
• Washer Repair No-Show After Flood Damage, $234.14 Charged for Services Not GivenPublished Oct 7, 2011 · Historical consumer allegation
• $200 Labor Charge for Under 15 Minutes on Ice Maker Module ReplacementPublished Oct 6, 2011 · Historical consumer allegation
• Dispute of Card Charges Denied, No Signed Receipt, Credit DamagedPublished Oct 6, 2011 · Historical consumer allegation
• Four Microwave Repair Appointments Failed, Two Full Workdays Missed, Holiday Parties AffectedPublished Oct 5, 2011 · Historical consumer allegation
• Washer-Dryer Delivery Cancelled Late, Wrong Venting Kit Supplied, Extra Costs PaidPublished Oct 5, 2011 · Historical consumer allegation
• Engine Seized After Oil Change, Drain Plug Left Out, Rental Deposit DemandedPublished Oct 5, 2011 · Historical consumer allegation
• Freezer Failed After Eight Months, Outlet Says Only Manufacturer Covers RepairsPublished Oct 5, 2011 · Historical consumer allegation
• Snowblower Rebate Never Received, Repeated Repairs, Stove Error Code UnrecognizedPublished Oct 2, 2011 · Historical consumer allegation
• Delivery Company Damaged Front Door So It Will Not ClosePublished Oct 1, 2011 · Historical consumer allegation
• Credit Card Site Required Full Social Security Number for Online PaymentsPublished Sep 27, 2011 · Historical consumer allegation
• Five Calls Needed to Reach Help, Reps Cut Off Callers Despite WarrantiesPublished Sep 27, 2011 · Historical consumer allegation
• Four of Six New Appliances Broke, Repeated Stood-Up Repair AppointmentsPublished Sep 27, 2011 · Historical consumer allegation
• Dishwasher Leaks Condensation, Agent Argued It Is Normal, Repair Visit RefusedPublished Sep 26, 2011 · Historical consumer allegation
• Air Conditioner Warranty Misrepresented as 20 Years, $400 Gift Card Never ReceivedPublished Sep 25, 2011 · Historical consumer allegation
• Second Built-in Microwave Keypad Failed Within Two Years, Repair RefusedPublished Sep 25, 2011 · Historical consumer allegation
• Mower Engine Seized With No Oil After Two Service Visits, Warranty DeniedPublished Sep 23, 2011 · Historical consumer allegation
• Connected to Twelve Employees in 60 Minutes, Disconnected and No AnswerPublished Sep 22, 2011 · Historical consumer allegation
• Dishwasher Control Panel Buttons Cracked and Fell Off After Two YearsPublished Sep 22, 2011 · Historical consumer allegation
• Noisy Washer, Extended Warranty Bought, Repeated Missed and Cancelled Repair AppointmentsPublished Sep 21, 2011 · Historical consumer allegation